Connecting Google Drive

Sync files from Google Drive to your Knowledge Base.

Written By Siim Nurges

Last updated 4 days ago

📁 Connect Google Drive to automatically sync files to your Knowledge Base.

Knowledge Base is available on Professional and Enterprise plans only.

How to Connect

  1. Go to Settings > Knowledge Base
  2. Click the Connections tab
  3. Click Add a Connection
  4. Select Google Drive
  5. Sign in with your Google account
  6. Select the folders you want to sync
  7. Confirm and wait for processing

Sync Behavior

  • Files sync automatically when changed in Google Drive
  • New files in connected folders are added to your Knowledge Base
  • Deleted files are removed from the Knowledge Base

Supported File Types

Google Drive sync supports: Google Docs, Google Sheets, PDF, DOCX, XLSX, and other common document formats.

Disconnecting

To disconnect Google Drive, go to Knowledge Base > Connections, find Google Drive, and click to remove the connection.

See also: Knowledge Base Overview