Account Questions

Common questions about accounts, passwords, and workspaces.

Written By Siim Nurges

Last updated 4 days ago

How do I create an account?

Go to app.menturi.com and click Sign up. You can:

  • Sign up with your email address
  • Sign in with Google
  • Sign in with Microsoft

After signing up, you'll get a free trial to explore features.

Learn more: Creating Your Account

I forgot my password. How do I reset it?

On the login page, click Forgot password. Enter your email address and we'll send a reset link.

If you signed up with Google or Microsoft, you don't have a Menturi password. Use those services to sign in.

Still having trouble? See: Account Issues

Can I change my email address?

No. Your email address cannot be changed after account creation. If you need to use a different email, create a new account and have your admin transfer you to the workspace.

How do I change my password?

Go to Settings > Security and click Change next to Password.

Learn more: Security Settings

How do I enable multi-factor authentication?

Go to Settings > Security and click Set up authenticator app. You'll need an authenticator app like Google Authenticator or Authy.

Learn more: Security Settings

How do I join an existing workspace?

You need an invite from a workspace owner or admin. Once they send an invite to your email:

  1. Click the invite link in the email
  2. Sign in or create an account
  3. You'll be added to the workspace automatically

Learn more: Team Overview

Can I be in multiple workspaces?

Yes. You can belong to multiple workspaces with the same account. Use the workspace switcher to move between them.

How do I delete my account?

Contact support@menturi.com with your request. We'll verify your identity and process the deletion within 48 hours.

How do I invite team members?

Go to Settings > Team and click Invite. Enter their email addresses and select their role.

Learn more: Team Overview | Roles and Permissions

What roles can team members have?

Menturi has three roles:

  • Owner: The person who created the workspace. Has full access including billing.
  • Admin: Same permissions as owner, can manage members and settings.
  • Member: Can use the platform and collaborate, but can't change settings.

Learn more: Roles and Permissions